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Last Updated: February 23, 2024

Return Eligibility:

  • Our generous return policy allows you to return eligible items within 14 days from the date of delivery.

  • To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Items must be in resalable condition to qualify for a refund.

  • Please note that full custom orders, personalized items, and final sale items are not eligible for returns or refunds unless they arrive damaged or defective.

Initiating a Return:

  • To initiate a return, please contact our customer service team within the specified return period. You can reach us at

  • Please provide your order number and a brief description of the reason for the return. Our customer service representatives will guide you through the return process and provide you with a return authorization (RA) number, along with instructions on how to return the item.

Return Shipping:

  • Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

  • Returned items must be properly packaged to prevent damage during transit. We are not responsible for any damage incurred during return shipping.

Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If your return is approved, a refund will be processed to the original method of payment within 2 business days. Please note that shipping charges are non-refundable.

  • If your return is rejected due to non-compliance with our return policy, we will contact you to discuss available options, such as returning the item to you at your expense.

Replacement and Exchange:

  • If you received a damaged, defective, or incorrect item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost.

  • Exchanges for a different size, color, or style may be available depending on product availability. Please contact our customer service team to inquire about exchange options.

Contact Us:

If you have any questions or concerns regarding our returns and refunds policy, please don't hesitate to contact our customer service team at 

We're here to assist you and ensure your shopping experience is seamless and enjoyable.

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